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Privacy Policy

Privacy & Cookies Policy

Last Updated: May 23, 2018 (GDPR Compliant)

Forestso ("we," "us," or "our") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our website or services. By accessing our site or making a purchase, you agree to these terms.

1. Information We Collect

We collect data to improve our services, logistics, and sustainability efforts. This includes:

  • Personal Details: Name, email, address, phone number, date of birth (provided during account registration, purchases, or promotions).

  • Transaction Data: Purchase history, order fulfillment, and payment details.

  • Communication Records: Emails, calls, or survey responses.

  • Technical Data: IP address, browser type, device information, and cookies (see Cookies Section).

  • Marketing Preferences: Newsletter subscriptions or promotional participation.

Children Under 16: We do not knowingly collect data from EEA users under 16 without parental consent. Parents may request access or deletion of their child’s data by contacting us.

2. How We Use Your Data

Your information helps us:

  • Create personalized profiles and improve user experience.

  • Process orders, payments, and deliveries.

  • Send marketing communications (with consent).

  • Analyze trends for business growth and product development.

  • Prevent fraud and comply with legal obligations.

3. Cookies & Tracking

We use cookies to:

  • Enhance site functionality (e.g., saved preferences, faster load times).

  • Analyze traffic (e.g., pages visited, time spent).

  • Enable targeted advertising via third parties (e.g., Google, Facebook).

Control: Adjust browser settings to block cookies, but this may limit site features.

4. Data Sharing & Transfers

We only share data with:

  • Service Providers: Payment processors, logistics partners, and IT support.

  • Legal Compliance: Authorities if required by law.

  • Business Transfers: If Forestso merges or sells assets.

Data may be stored outside the EEA but is protected under GDPR standards.

5. Your Rights

You may:

  • Access, correct, or delete your data (exceptions apply for ongoing orders or legal requirements).

  • Withdraw consent for marketing (use the "unsubscribe" link in emails).

  • Request data portability for automated records.

Contact us at service@forestso.com for requests.

6. Security

We encrypt financial data and use secure servers, but no online transmission is 100% risk-free. Keep passwords confidential and avoid sharing personal info in public areas of our site.

7. External Links

We are not responsible for the privacy practices of linked third-party sites. Review their policies before submitting data.

8. Policy Updates

Changes will be posted here. Continued use of our site implies acceptance of updates.

Contact Us:
For questions or requests, email service@forestso.com.